11-24更新

银行粤语电话客服专员(正式编制)

薪资面议
深圳-罗湖区 大专及以上 工作经验不限 招聘10人
五险一金绩效奖金股票期权加班补助带薪年假补充医疗保险定期体检
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职位描述

粤语电话银行客户服务主任 地点:深圳京基100大厦工作范畴:·       负责解答渣打银行香港区客户有关信用卡/优先理财银行业务的电话咨询·       妥善处理客户投诉,收取客户意见·       确保提供专业, 有效率及高素质的服务 职位要求:·       大专或以上学历, 优秀者可适当放宽学历要求.·       有客户服务或银行工作经验者优先考虑, 欢迎应届大学毕业生·       流利的粤语(广东话)·       良好英语读写能力,英语口语流利者优先考虑·       良好沟通技巧及表达能力·       能承受工作压力并勇于接受挑战·       接受5天8小时小时轮班工作( 如安排夜班, 可额外或得高额夜班补贴 ) 薪酬福利·       渣打银行正式员工编制;·       薪资结构=基本工资+轮班补贴+绩效奖金, 年薪7万~9万;·       完善的福利:五险一金、企业年金、商业医疗保险、员工股票期权、年度员工免费体检,带薪年假与带薪病假制度,住房贴息制度;·       完善的培训课程体系;·       发展空间:表现优秀员工可有纵向晋升或横向转岗机会。

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公司介绍

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渣打银行(中国)有限公司深圳分行About us: Standard Chartered – leading the way in Asia, Africa and the Middle EastWe're listed on the London Stock Exchange and the Hong Kong Stock Exchange, and are in the top 25 FTSE-100 companies by market capitalisation. With a strong focus on attractive growing markets, we combine global capability with deep local knowledge. We're passionate about our customers' success, and have won major awards in every region in which we operate. 渣打银行于1858年在上海开设首家分行,近150年在华经营从未间断。2007年3月27日,渣打银行(中国)有限公司成为第一批本地法人银行。这充分显示了渣打对中国市场的承诺,以及其作为外资银行在中国银行业内的领导地位。渣打银行中国及香港区电话银行客户服务中心于2007年11月20日在深圳安联大厦隆重揭幕,为渣打银行中国内地和香港特区两个市场的相关个人银行客户提供包括业务咨询、售后服务、及电话营销等多方面的服务,为电话银行扩展需要,现诚聘有意于银行领域发展的英才。 工作地点:深圳 Learning and Development培训与发展:Your development is critical to our future business success. Our bank's performance will onlycontinue to improve if we develop our people - you. To develop our people is to invest in our future. We know you have the motivation to succeed, to be good at your job and to progress as far as you can.We provide different training programmes to meet different needs and we help each staff to build up the personal strengths through Staff Learning & Development Plan:Orientation 基础培训- Every staff who join Standard Chartered Bank in China will have a 2-3 day comprehensive orientation to get a feel about the Bank and its businesses. Also, it is a good chance to meet with seniors & colleagues and to build up the team spirit.Product Training产品培训 - We provide product training e.g. credit card product training, personal load training, etc. to help the staff related to learn more about the products that the Bank is providing.Skill Training 技巧训练- We provide a lot of skill related training e.g. credit workshop, sales and negotiation skills, etc. to help staff enhance their skill in particular aspects.Role-play Training 模拟训练- We provide a lot of role play training and attachment to increase staff's exposure.Self-learning 自学课程- We send out learning package to staff for them to study on product knowledge, compliance knowledge, etc. and staff will have e-learning assessment on-line.You have the ambitionwe provide the opportunityWhether you're an experienced banking professional or just starting out, a career at Standard Chartered will give you exciting promotion opportunities in our business.
渣打银行(中国)有限公司深圳分行About us: Standard Chartered – leading the way in Asia, Africa and the Middle EastWe're listed on the London Stock Exchange and the Hong Kong Stock Exchange, and are in the top 25 FTSE-100 companies by market capitalisation. With a strong focus on attractive growing markets, we combine global capability with deep local knowledge. We're passionate about our customers' success, and have won major awards in every region in which we operate. 渣打银行于1858年在上海开设首家分行,近150年在华经营从未间断。2007年3月27日,渣打银行(中国)有限公司成为第一批本地法人银行。这充分显示了渣打对中国市场的承诺,以及其作为外资银行在中国银行业内的领导地位。渣打银行中国及香港区电话银行客户服务中心于2007年11月20日在深圳安联大厦隆重揭幕,为渣打银行中国内地和香港特区两个市场的相关个人银行客户提供包括业务咨询、售后服务、及电话营销等多方面的服务,为电话银行扩展需要,现诚聘有意于银行领域发展的英才。 工作地点:深圳 Learning and Development培训与发展:Your development is critical to our future business success. Our bank's performance will onlycontinue to improve if we develop our people - you. To develop our people is to invest in our future. We know you have the motivation to succeed, to be good at your job and to progress as far as you can.We provide different training programmes to meet different needs and we help each staff to build up the personal strengths through Staff Learning & Development Plan:Orientation 基础培训- Every staff who join Standard Chartered Bank in China will have a 2-3 day comprehensive orientation to get a feel about the Bank and its businesses. Also, it is a good chance to meet with seniors & colleagues and to build up the team spirit.Product Training产品培训 - We provide product training e.g. credit card product training, personal load training, etc. to help the staff related to learn more about the products that the Bank is providing.Skill Training 技巧训练- We provide a lot of skill related training e.g. credit workshop, sales and negotiation skills, etc. to help staff enhance their skill in particular aspects.Role-play Training 模拟训练- We provide a lot of role play training and attachment to increase staff's exposure.Self-learning 自学课程- We send out learning package to staff for them to study on product knowledge, compliance knowledge, etc. and staff will have e-learning assessment on-line.You have the ambitionwe provide the opportunityWhether you're an experienced banking professional or just starting out, a career at Standard Chartered will give you exciting promotion opportunities in our business.

公司基本信息

渣打银行(中国)有限公司深圳分行
  • 行业: 银行
  • 性质: 外商独资

工作地址

深圳-罗湖区深圳市罗湖区深南东路5016号京基100大厦

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银行粤语电话客服专员(正式编制)

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